Privacy Policy

1. Introduction

BROAD LEADS ("we," "us," or "our") operates the broadleads.com website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Service.

2. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide, including:

• Full name and contact details (email, phone number, address)
• Real estate license number and credentials
• Brokerage and business information
• Service area preferences and specializations
• Payment and billing information
• Professional profile data and headshots

Automatically Collected Information

When you access our Service, we may automatically collect:

• Device type, browser type, and operating system
• IP address and geographic location data
• Pages visited, time spent, and navigation patterns
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our lead generation services
• Match you with relevant real estate leads based on your criteria
• Process transactions and send related information
• Send administrative emails, updates, and marketing communications
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Lead Data and Exclusivity

Lead information delivered through our platform is exclusively assigned to a single agent. We do not resell or share lead contact information with multiple agents. Lead data includes publicly available information enriched through our proprietary data sources and is subject to applicable data protection laws.

5. Information Sharing

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, analytics, email delivery)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you have given us explicit permission to share your information

We do not sell your personal information to third parties for their marketing purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure data storage, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver targeted content. You can control cookie settings through your browser preferences. Disabling cookies may limit some features of the Service.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Opt out of marketing communications
• Data portability (receive your data in a structured format)
• Object to processing of your personal information

To exercise these rights, contact us at privacy@broadleads.com.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: